Store Policy

Shipping

Our malas are made to order and will ship within 3-5 business days from our CT studio. Shipping is free within the USA.

Returns | Exchanges | Repairs

We want you to love your purchase. If you are not completely satisfied we welcome your return within 10 days of your receiving the mala for a full refund (excluding return shipping charges).

 If you love the mala but want to exchange it for a different gemstone we are happy to make a switch within 10 days as well.

Returns and Exchanges:

  • The mala must be unworn and in its original condition

  • contact us using our contact form and we will provide all return instructions

Repairs:

We use the strongest nylon thread available to prevent our malas from stretching, breaking,  or fraying.....but sometimes things happen and a mala can break. We can restring a broken mala within the first 6 months of purchase. Because the necklace is knotted in between each bead, it keeps most of the beads intact and you can send it all back to us for repair. Reach out to us on our contact form and let us know what repair is needed.